Privacy Policy

This Privacy Policy ("Policy") describes how j33bet ("Platform", "we", "us", "our") collects, uses, stores, shares and protects personal data relating to users ("User", "you", "your") of the j33bet website located at https://j33bet.cam and all associated services ("Services").

j33bet is an English-language online betting and gaming platform serving players, including a significant base of Pakistani users, who access the Platform to engage with sports betting, live casino, cricket markets and related gaming entertainment. Our operational model means we necessarily handle personal data in order to deliver these Services, maintain account security, prevent fraud, and comply with applicable regulatory obligations.

This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference. By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

For the purposes of this Privacy Policy, the following definitions apply:

j33bet collects Personal Data from you through several channels depending on how you interact with the Platform. The categories of data we collect are described below.

3.1 Registration Data

When you create an account on j33bet, we collect the information you provide directly, which typically includes: full name, date of birth, email address, mobile phone number, residential address, chosen username and password (stored in encrypted form), and your country of residence. This information is required to open and maintain your account.

3.2 KYC and Identity Verification Data

As part of our obligations to verify the identity and age of users, we collect copies of identity documents (such as a Pakistani CNIC or passport), proof of residential address (such as a utility bill or bank statement), and where required for enhanced due diligence, documentation evidencing source of funds. This Sensitive Data is processed with heightened security controls and retained only for as long as required by applicable regulatory obligations.

3.3 Financial and Transaction Data

We collect data relating to deposits, withdrawals, bets placed, winnings received and any other financial transactions conducted through the Platform. Payment method information (such as bank account identifiers or e-wallet references associated with familiar Pakistani payment methods like Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah) may be recorded for transaction reconciliation and fraud prevention purposes. Note: the inclusion of these payment method names is for contextual reference only and does not imply their endorsement of gambling or any formal affiliation with j33bet.

3.4 Technical and Usage Data

When you access the Platform, we automatically collect certain technical data including: IP address, browser type and version, operating system, device type and identifiers, referral URL, pages visited, time and duration of visits, click-stream data, and session activity logs. This data is used to operate and improve the Platform, detect fraud, and support responsible gambling monitoring.

3.5 Communications Data

If you contact j33bet's support team via live chat, email or any other channel, we retain a record of that correspondence, including the content of messages and any attachments, for quality assurance, dispute resolution and compliance purposes.

3.6 Marketing Preferences

Where you have opted in to receive promotional communications from j33bet, we maintain a record of your marketing consent and preferences, including the channel through which consent was given and the date it was recorded.

j33bet uses Personal Data only for the purposes for which it was collected or for compatible purposes that you would reasonably expect. The primary purposes are:

• Account Management: Creating, maintaining and administering your j33bet account, including processing login authentication, account settings and security configurations.
• Service Delivery: Processing bets, settling markets, crediting winnings, and providing access to all Platform features including live cricket markets, PSL/T20 sports betting, live casino, and related services.
• Identity Verification (KYC): Verifying your age, identity and source of funds in accordance with applicable regulatory standards and our internal compliance policies.
• Financial Processing: Handling deposits, processing withdrawal requests, conducting transaction reconciliation, and detecting and preventing financial fraud and money laundering.
• Responsible Gambling: Monitoring account activity to identify patterns consistent with problem gambling behaviour; administering self-exclusion, deposit limits, loss limits and reality check tools; and proactively contacting users where welfare concerns are identified.
• Customer Support: Responding to enquiries, handling complaints, and providing technical assistance.
• Platform Improvement: Analysing usage patterns and feedback to improve the functionality, performance and user experience of the Platform.
• Legal and Regulatory Compliance: Meeting obligations imposed by applicable law, regulatory requirements and court orders, including anti-money laundering (AML) and counter-terrorism financing (CTF) frameworks.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to Users who have provided valid consent, with the option to opt out at any time.
• Security and Fraud Prevention: Detecting, investigating and preventing fraudulent, abusive or unlawful use of the Platform.

j33bet processes Personal Data on one or more of the following legal bases:

j33bet does not sell, rent or commercially trade your Personal Data with third parties. Personal Data is shared only in the circumstances described below, and only to the extent necessary for the stated purpose.

6.1 Service Providers (Data Processors)

We engage regulated third-party service providers to assist with specific operational functions, including KYC and identity verification providers, payment processing infrastructure partners, fraud detection and AML screening services, cloud hosting and data storage providers, customer support platform vendors, and email and communication delivery services. All third-party processors are contractually bound to process Personal Data only on j33bet's instructions and to implement appropriate data security measures.

6.2 Regulatory and Legal Disclosure

j33bet may disclose Personal Data to regulatory authorities, law enforcement agencies, courts or other competent public authorities where required to do so by applicable law, court order, or regulatory direction. Such disclosures are made in strict compliance with applicable legal requirements and only to the extent required.

6.3 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of all or part of j33bet's business, Personal Data held by j33bet may be transferred to the acquiring or successor entity. Users will be notified of any such transfer where required by applicable law, and the acquiring entity will be required to honour this Privacy Policy or provide Users with advance notice of any material changes.

6.4 Responsible Gambling Partners

Where a User has requested self-exclusion or has been referred to a responsible gambling support resource, limited data may be shared with self-exclusion scheme operators or support organisations strictly as required to give effect to the User's request or to fulfil our responsible gambling obligations.

j33bet uses cookies and similar technologies (including local storage, session storage and pixel tags) to operate the Platform, enhance your experience, and gather analytical data. The categories of cookies we use are as follows:

You may manage your cookie preferences through your browser settings at any time. Note that disabling certain categories of cookies may affect the functionality and performance of the Platform. Strictly necessary cookies cannot be disabled as they are essential to Platform operation.

j33bet retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve disputes or enforce agreements. Our general retention approach is as follows:

• Active Account Data: Retained throughout the lifetime of your active account and for a period after account closure as required by applicable regulation and our internal data governance policy.
• KYC Documentation: Retained for a minimum of five (5) years following account closure, or longer if required by applicable AML/CTF regulation or a specific legal hold.
• Transaction Records: Retained for a minimum of five (5) years from the date of the relevant transaction.
• Communications Records: Support chat and email correspondence retained for a minimum of three (3) years from the date of the interaction.
• Marketing Data: Retained until you withdraw consent, after which your data will be suppressed from active marketing lists within a reasonable operational timeframe.
• Technical Logs: IP addresses and session logs retained for up to twelve (12) months for security and fraud investigation purposes.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

j33bet implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction or alteration. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the Platform.
• Encryption at rest for sensitive data categories including KYC documentation and financial records.
• Role-based access controls limiting employee access to Personal Data strictly to those personnel who require it to perform their job functions.
• Regular security assessments, vulnerability scanning and penetration testing of Platform infrastructure.
• Multi-factor authentication (MFA) requirements for administrative access to systems containing Personal Data.
• Incident response procedures designed to detect, contain and notify affected parties of any data security incident within required timeframes.

Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be one hundred percent secure. Users are also responsible for maintaining the security of their own account credentials and should use a strong, unique password and enable any available two-factor authentication on their j33bet account.

Depending on the data protection laws applicable to your jurisdiction, you may hold some or all of the following rights in relation to your Personal Data held by j33bet. We are committed to facilitating the exercise of these rights in a transparent and timely manner.

To exercise any of the above rights, please contact our Data Protection team at [email protected] (plain text — not a clickable link). We will acknowledge your request within five (5) business days and aim to fulfil it within thirty (30) days, subject to identity verification requirements. Where requests are complex or numerous, a further extension of up to sixty (60) additional days may apply, with notice provided to you.

j33bet operates as an international online platform, and as a result your Personal Data may be transferred to, stored in, and processed in countries other than your country of residence — including countries that may not provide the same level of data protection as your home jurisdiction.

Where Personal Data is transferred to countries that have not been recognised as providing an adequate level of data protection, j33bet implements appropriate safeguards to protect your data in accordance with applicable data protection standards. Such safeguards may include contractual clauses imposing data protection obligations on the recipient, or other legally recognised transfer mechanisms.

By using the Platform, Pakistani users acknowledge that their Personal Data may be processed outside Pakistan. j33bet is committed to ensuring that any such international transfers are conducted with appropriate protections in place and in compliance with applicable data protection frameworks.

The j33bet Platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the applicable operator/licence jurisdiction. j33bet does not knowingly collect Personal Data from individuals under the minimum eligible age.

If we become aware that Personal Data has been collected from a person below the minimum eligible age, we will take immediate steps to delete that data and close the associated account. All deposited funds will be returned to the depositing payment source where operationally possible.

If you are a parent or guardian and believe that your child may have registered an account on j33bet, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay. 🔞 Being of adult age does not, by itself, make online gambling lawful in Pakistan — applicable local laws apply independently.

The j33bet Platform may contain references to third-party services, payment method names (such as Easypaisa, JazzCash and Raast, included as familiar Pakistani payment references only), or external resources. Where any links to external websites are present, please note that j33bet has no control over the content or privacy practices of those external sites.

This Privacy Policy applies solely to data collected through the j33bet Platform. j33bet is not responsible for the privacy policies or data practices of any third-party websites or services you may access independently. We encourage you to review the privacy policy of any third-party site before submitting personal information to it.

j33bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform operations. When material amendments are made, we will notify registered Users via the Platform interface or by email to the address registered on their account, and the "Last updated" date at the top of this page will be revised accordingly.

We encourage all Users to review this Policy periodically to stay informed about how we protect your Personal Data. Where amendments are material and require your consent, we will seek that consent before the amended Policy takes effect in relation to your account. Your continued use of the Platform following non-material amendments constitutes your acceptance of the updated Policy.

If you have any questions, concerns or requests regarding this Privacy Policy or the way j33bet handles your Personal Data, please contact us through any of the following channels:

• Live Chat: Available 24/7 directly through the Platform — the fastest route for general account and privacy queries.
• Email: [email protected] (plain text — not a clickable link). For formal data rights requests, please include "Data Rights Request" in the subject line.
• Help Centre: Visit our FAQ page for answers to common questions about accounts, payments and platform policies.

We aim to acknowledge all privacy-related correspondence within five (5) business days. Formal data subject rights requests will be processed within the timeframes described in Section 10 (User Rights).